Your Data. Your Rights. Our Responsibility.

Fancy Wing Privacy Policy – How We Handle Your Personal Data

At Fancy Wing, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over it. We've written this in plain language so every player on our platform knows exactly where they stand.

256-bit SSL Encryption
No Data Selling
Full Player Rights
Last Updated: 1 January 2025

How Fancy Wing Protects Your Privacy

Six core commitments we make to every player on this platform

End-to-End Encryption

Every piece of data you send to Fancy Wing — from your login credentials to your payment details — is encrypted using 256-bit SSL technology. This is the same standard used by major banks and financial institutions worldwide. Your information cannot be intercepted in transit.

We Never Sell Your Data

Fancy Wing does not sell, rent or trade your personal information to third parties for marketing purposes. Your data is used solely to operate your account, process payments and improve the platform experience. We share data with third parties only where legally required or strictly necessary to deliver our services.

Minimal Data Collection

We only collect the personal data that is genuinely necessary to run your Fancy Wing account. We don't ask for information we don't need. The data we do collect is stored securely and retained only for as long as required by our operational and legal obligations.

Transparent Data Use

This Privacy Policy tells you exactly what data we collect and why. There are no hidden data practices at Fancy Wing. If we ever need to use your data in a new way, we will update this policy and notify you before doing so. You always know what's happening with your information.

You Control Your Data

Fancy Wing gives you real control over your personal data. You can request access to the data we hold, ask us to correct inaccuracies, request deletion of your account data or withdraw consent for certain types of processing. These rights are available to every registered player at no cost.

Breach Response Protocol

In the unlikely event of a data security incident, Fancy Wing has a clear response protocol in place. Affected players will be notified promptly and we will take immediate steps to contain the breach, assess the impact and prevent recurrence. We do not delay or conceal security incidents.

1 Who We Are

Fancy Wing is an online casino and sports betting platform operating at fancy-wing.live, serving players primarily in Bangladesh. When this Privacy Policy refers to "Fancy Wing", "we", "us" or "our", it means the company operating this platform and responsible for the processing of your personal data.

As the data controller, Fancy Wing determines the purposes and means of processing your personal information. We are committed to handling your data responsibly, transparently and in accordance with applicable data protection principles. If you have any questions about how we handle your data, the contact details for our privacy team are provided at the end of this policy.

Data Controller: Fancy Wing (fancy-wing.live) — For all privacy-related enquiries, contact us at [email protected]

2 Data We Collect

Fancy Wing collects only the personal data that is necessary to provide you with a safe, functional and enjoyable platform experience. The categories of data we collect include:

Category Examples Purpose
Identity Data Full name, date of birth, gender Account registration and age verification
Contact Data Mobile number, email address Account communication and security alerts
Financial Data Payment method details, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security monitoring and fraud prevention
Usage Data Games played, session duration, bet history Platform improvement and responsible gaming
Verification Data National ID, selfie photo (when requested) KYC compliance and withdrawal verification

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law or for responsible gaming purposes.

3 How We Collect Your Data

Fancy Wing collects your personal data through several channels, all of which are clearly associated with your use of the platform:

  • Direct interactions: Data you provide when registering an account, completing your profile, making a deposit, requesting a withdrawal or contacting our support team.
  • Automated technologies: Technical data collected automatically when you visit the Fancy Wing website, including cookies, server logs and analytics tools.
  • Payment processors: Transaction data received from bKash, Nagad, Rocket and other payment providers when you make deposits or withdrawals.
  • Identity verification services: Data received from third-party KYC providers when we verify your identity during account setup or before processing a withdrawal.
  • Fraud prevention tools: Data from security and fraud detection systems that monitor for suspicious activity on the platform.

Note: Fancy Wing never purchases personal data from data brokers or third-party marketing lists. All data we hold about you comes directly from your interactions with our platform or from service providers acting on our behalf.

4 Why We Use Your Data

Every piece of data Fancy Wing collects has a specific, legitimate purpose. We do not process your data for reasons beyond those listed below:

  • To create and manage your Fancy Wing account and verify your identity.
  • To process deposits, withdrawals and bonus transactions accurately and securely.
  • To detect, investigate and prevent fraud, money laundering and other illegal activity.
  • To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements.
  • To send you important account notifications, security alerts and service updates.
  • To personalise your experience on the Fancy Wing platform based on your preferences and play history.
  • To monitor for problem gambling patterns and provide responsible gaming interventions where appropriate.
  • To improve the performance, security and features of the Fancy Wing platform over time.
  • To respond to your support requests, complaints and enquiries promptly and accurately.

Marketing Communications: Fancy Wing will only send you promotional messages if you have opted in to receive them. You can withdraw this consent at any time by contacting our support team or updating your account notification preferences.

5 Legal Basis for Processing

Fancy Wing processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil our obligations to you as a registered player, including account management and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations, age verification requirements and financial reporting obligations.
  • Legitimate interests: Processing carried out for fraud prevention, platform security and service improvement, where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing and Third Parties

Fancy Wing does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to protect it:

  • Payment processors: bKash, Nagad, Rocket and other payment providers receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services receive identity documents when we are required to verify your identity.
  • Fraud and security providers: Security platforms that help us detect and prevent fraudulent activity on the Fancy Wing platform.
  • Legal authorities: Government agencies, regulators or law enforcement bodies when we are legally required to disclose information.
  • IT and hosting providers: Infrastructure and cloud service providers who host and maintain the Fancy Wing platform under strict data processing agreements.

International Transfers: Where your data is processed outside your home country, Fancy Wing ensures that appropriate safeguards are in place to protect your information to the same standard as described in this policy.

7 Cookies and Tracking Technologies

Fancy Wing uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session and gather analytics data. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security and basic navigation.
  • Analytics cookies: Help us understand how players use the Fancy Wing platform so we can improve performance and user experience.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you don't have to reset them each visit.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity checks.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the Fancy Wing platform. We do not use third-party advertising cookies or tracking pixels for external ad targeting.

8 Data Retention

Fancy Wing retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

  • Active account data: Retained for the duration of your account and for a period of five years after account closure, in line with financial record-keeping requirements.
  • Transaction records: Retained for a minimum of five years to comply with anti-money laundering regulations.
  • Identity verification documents: Retained for five years after the end of the business relationship.
  • Support communications: Retained for two years from the date of the last interaction.
  • Technical and usage data: Retained for up to 12 months in identifiable form, after which it may be anonymised for analytical purposes.

Account Deletion: If you request deletion of your Fancy Wing account, we will remove your personal data from active systems within 30 days. Some data may be retained in anonymised or archived form to meet our legal obligations.

9 Data Security

Fancy Wing takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Two-factor authentication options for account login and withdrawal confirmation.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Strict access controls ensuring only authorised staff can access player data, on a need-to-know basis.
  • Continuous monitoring for suspicious activity, intrusion attempts and data anomalies.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Fancy Wing account and to enable two-factor authentication where available.

10 Your Privacy Rights

As a Fancy Wing player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

Right of Access

Request a copy of all personal data Fancy Wing holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

We will respond to all valid data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The Fancy Wing platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed or registered on the Fancy Wing platform, please contact us immediately at [email protected] so we can take prompt action.

12 Third-Party Links

The Fancy Wing platform does not contain links to external third-party websites. All navigation on this platform stays within the fancy-wing.live domain. This means you are always under the protection of this Privacy Policy while using our platform.

If you access Fancy Wing through a third-party app store, affiliate link or social media platform, please be aware that those third parties have their own privacy policies which are independent of ours. Fancy Wing is not responsible for the privacy practices of any external platform.

13 Changes to This Privacy Policy

Fancy Wing may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or in-app notification before the changes take effect. Your continued use of the Fancy Wing platform after any update constitutes acceptance of the revised policy.

Stay Informed: We recommend reviewing this Privacy Policy periodically. If you have questions about any changes, our support team is available 24/7 to help.

14 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way Fancy Wing handles your personal data, please get in touch with us through any of the following channels:

We take all privacy enquiries seriously and aim to respond to every request within 24 hours. For formal data rights requests, our response time is up to 30 days as required by applicable regulations.

Your Privacy Is Protected. Now Let's Play.

Join Fancy Wing with confidence — your personal data is safe, your rights are respected and your experience is fully protected from the moment you register.